Policies, Procedures, Ordering, and Returning

• Customer Service
  • Customer Service Hours of Operation
  • What Kinds of Discounts are Available?
  • How Do You Handle Shipping Damage?
  • Returns and Exchanges
  • Mistakes
  • Privacy Policy
  • Who Qualifies for the Trade Customer Program?
• Orders
  • Bath Tub Shipping
  • Sales Tax
  • How Long Will It Take to Receive My Order?
  • Do You Export Orders?
  • When Do You Charge My Credit Card?
  • Ordering Online - in Brief
  • Shipping and Handling
• Products
  • Overall Fixture Length: The Basics
  • Are Lighting Installation Instructions Online?
  • Warranty
  • Recycling Program