FAQ

Customer Service Hours of Operation

Our Customer Service staff serves our website and catalogue customers. We're here to answer questions or help with orders via email, phone (888-401-1900 or 503-231-1900), or fax (800-526-7329) on the following days and hours, Pacific Time:

Monday to Friday 6:00 am - 6:00 pm PT
Saturday 7:00 am - 5pm PT
Sunday 9:00 am to 3:00 pm PT

Customer Service is closed on Easter, Independence Day, Thanksgiving, Christmas, and New Year's Day.

See our Portland and Seattle pages for retail store hours.