Your privacy is important to us, and we want you to feel comfortable with what information we share, and when and why we share it. Of course, we always want you to know you can opt out of sharing your information at any time. The lowdown is all right here...
Terms & Conditions
Welcome to Rejuvenation.com ("Web Site")! We are part of "Williams-Sonoma, Inc. Brands" which includes Williams-Sonoma®, Pottery Barn®, pottery barn kids®, PBteen®, west elm® and Rejuvenation®.
Please take a few minutes to review these Terms and Conditions. Your purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.
These Terms and Conditions May Change
Williams-Sonoma, Inc. Brands reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.
Use of Our Web Site
We welcome your comments about our Web Site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively "Comments") sent to our Web Site shall be and remain the exclusive property of Williams-Sonoma, Inc. Brands. Your submission of any such Comments shall constitute an assignment to Williams-Sonoma, Inc. Brands of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Williams-Sonoma, Inc. Brands will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
Hyperlinks to other Web Sites
To the extent our Web Site contains hyperlinks to outside services and resources, the availability and content of which Williams-Sonoma, Inc. Brands does not control, any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource.
This Web Site and all Content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that Williams-Sonoma, Inc. Brands shall not be liable for any damages of any kind related to your use of this Web Site.
Product Pricing Information
The prices displayed on our Web Site may differ from prices that are available in stores. The prices displayed in our catalogs are quoted in U.S. Dollars and are valid and effective only in the U.S.
From time to time there may be information on our Web Site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Williams-Sonoma, Inc. Brands reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
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Any action relating to the use of the Web Site, catalogs or any transaction with Williams-Sonoma, Inc. must be brought in the state or federal courts located in the County of San Francisco, California.
Last Updated: November 2011
As a part of our commitment to your privacy, Williams-Sonoma, Inc. Brands support and adhere to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise to American Consumers." We have agreed to (1) provide customers with notice of their ability to opt out of information rental, sale, or exchange with other marketers; (2) honor customers' requests not to share their contact information with other marketers; and (3) honor customers' requests not to receive mail, telephone, or other solicitations from Williams-Sonoma, Inc. Brands.
Collecting Information About You
There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain contact information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, and other information. We may also maintain a record of your product purchases.
Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web sites. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive marketing communications from us.
In general, you can visit many of our web pages without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us and analyze this data for preferences, trends, and site usage statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
Using Information About You
We use your contact information for internal purposes only, such as:
- confirming and tracking your order, subscription, or registration;
- analyzing preferences, trends, and statistics;
- informing you of our new products, services, and offers; and
- providing you with other information from and about Williams-Sonoma, Inc. Brands.
We process your contact information only in ways compatible with the purposes for which it was collected or authorized by you. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable with regard to its intended use.
From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases we might rent, exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.
To serve you better, we may combine information you give us online, in our stores or through
our catalogs. We may also combine that information with publicly available
information and information we receive from or cross-reference with our Select
Partners and others. We use that combined information to enhance and
personalize the shopping experience of you and others with us, to communicate
with you about our products and events that may be of interest to you, and for
other promotional purposes.
We may contract
with companies or persons to provide certain services including credit card
processing, shipping, data management, promotional services, etc. We call them
our Service Providers. We provide our Service Providers with the information
needed for them to perform these services. We also ask our Service Providers to
confirm that their privacy practices are consistent with ours.
We allow third-party companies to serve ads and/or collect certain anonymous information
when you visit our web sites. These companies may use non-personally
identifiable information (e.g., click stream information, browser type, time
and date, subject of advertisements clicked or scrolled over) during your
visits to this and other web sites in order to provide advertisements about
goods and services likely to be of interest to you. These companies typically
use a cookie or third party web beacon to collect this information. To learn
more about this behavioral advertising practice or to opt-out of this type of
advertising, you can visit http://www.networkadvertising.org/.
In certain instances we may disclose your contact information when we have reason to
believe that it is necessary to identify, contact or bring legal action against
persons or entities who may be causing injury to you, to Williams-Sonoma, Inc.
Brands or to others. We may also disclose your contact information when we
believe the law or legal process requires it.
Opting Out Of Marketing And Transfers; Updating and
Deleting Information About You
We want to communicate with you only if you want to hear from us. If you prefer not to
receive direct marketing from us or from our Select Partners, or if you would
like to opt out of our rental or exchange of your information with other
marketers, please let us know. You can call us at 888.343.8548 or send us an
email at firstname.lastname@example.org. Please be sure to include your full
name, email address, mailing address, and specifically what information you do
not want to receive. If you would like to update or correct your email address,
mailing address or other contact information with us please contact us the same
way. If you like, you may use either of the following statements in your
message to us:
- "I prefer not to receive email advertisements, such as updates regarding products and services, special promotions or upcoming events."
- "I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events."
You may also click
the designated link at the bottom of all email advertisements to be removed
from future email updates.
Please note that
any requests to remove or update your contact information may take up to ten
days for your email request and 6-8 weeks to process your postal mail request.
When you visit our
web sites, we send one or more "cookies" to your computer or other
"cookie" is a small data file that is placed on the hard drive of
your computer when you visit a web site. A "session cookie" expires
immediately when you end your session (i.e., close your browser). A
"persistent cookie" stores information on the hard drive so when you
end your session and return to the same web site at a later date the cookie
quality of our service when you visit our web site and other web sites of
products, services and advertising to suit the personal interests of you and
others, estimate our audience size, assist our online merchants to track visits
to and sales at our web sites and to process your order, track your status in
our promotions, contests and sweepstakes, and/or analyze your visiting
Certain of our
are prohibited by our contract with them from sharing that information with
anyone other than us or our other Service Providers. However, we respect your
right to choose whether to be included in such services. You may opt out of
certain of these services by clicking here. In addition, in connection with the services that they provide
to us, certain of our Service Providers may work with third parties who may use
cookies to collect anonymous information to tailor advertising for you and
others elsewhere on the Internet. These third parties do not have access to any
contact information about you. If you would like to opt out of accepting
cookies altogether, you can generally set your browser to not accept cookies or
to notify you when you are sent a cookie, giving you the chance to decide
whether or not to accept it. However, certain features of our web sites or
other services may not work if you delete or disable cookies.
physical, electronic, and procedural safeguards to protect the confidentiality
and security of information transmitted to us. To guard your information
delivered to us electronically, our web sites use Secure Sockets Layer (SSL).
SSL encrypts your credit card number, name and address so only we are able to
decode your information. Unfortunately, however, no data transmission over the
Internet can be guaranteed to be 100% secure. As a result, while we strive to
protect your contact information, we cannot guarantee or warrant the security
of any information you transmit to or from our web sites, and you do so at your
We urge you to keep
any password that you establish with us in a safe place and not to divulge it
to anyone. Also remember to log off your account and close your browser window
when you have finished your visit. This is to ensure that others cannot access
your account, especially if you are sharing a computer with someone else or are
using a computer in a public place such as a library or Internet cafe.
Inc. Brands take special care to protect the safety and privacy of children. Our
web sites are general audience sites. We do not permit anyone under the age of
13 to register with us. We also do not send email correspondence to anyone who
tells us that they are under the age of 13.
Children under the
age of 13 should always ask their parents or guardians for permission before
providing any contact information to anyone online. We urge parents and
guardians to participate in their children's online activities and use parental
control or other web filtering technology to supervise children's access to the
Links to Third Party Sites
Our web sites may
contain links to web sites operated and maintained by third parties, over which
we have no control. Privacy policies on such linked sites may be different from
information on such site.
If we decide to
notice on our web sites, as applicable. Those changes will go into effect on
the effective date posted in the notice and at the end of the revised Privacy
Policy. The new policy will apply to all current and past users of our web
sites and will replace any prior policies that are inconsistent. Your continued
use of our web sites or other services constitutes your acceptance of the
To help us improve
us an email at Email.
Williams-Sonoma, Inc. All Rights Reserved.
Rejuvenation® is a
registered trademark of Williams-Sonoma, Inc.
All of the Content
on this website is subject to copyright, trademark, service mark, trade dress
and other intellectual property rights or licenses held by Williams-Sonoma,
Inc. Your use of the trademarks, service marks, trade dress and copyrighted
material displayed on this website is strictly prohibited. You may download,
print and store selected portions of the Content, provided you (1) only use
these copies of the Content for your own personal, non-commercial use, (2) do
not copy or post the Content on any network computer or broadcast the Content
in any media, and (3) do not modify or alter the Content in any way, or delete
or change any copyright or trademark notice. No right, title or interest in any
downloaded materials is transferred to you as a result of any such downloading.
Williams-Sonoma, Inc. reserves complete title and full intellectual property
rights in any Content you download from this Web site. Except as noted above,
you may not copy, download, reproduce, modify, publish, distribute, transmit,
transfer or create derivative works from the Content. One or more patents may
apply to this Web site, including without limitation, U.S. Patent Nos.
5,528,490; 5,761,649; and 6,029,142.